Service: At what cost?

Posted on Leave a commentPosted in Blog

The photo you see here is an actual invoice for a date night with my wife. The company and ambiance were perfect, but I bring your attention to the Tip Guide. We all know service is of utmost importance for every business, maybe more especially so for the insurance industry. When pricing is egregious, we should double check before paying […]

Rule Breaking or innovation?

Posted on Leave a commentPosted in Blog

Just finished reading an article: “Breaking the Rules” by John Stossel.  The article discusses various rule breakers and how their actions are changing the world.  When you think about it, great changes start with rule breakers.  The United States’ origin is based rule breaking:  Remember that “No taxation without representation? Against the rules in the 1700s. No, I’m […]